We collect information about you when you submit the information through the form on the website or otherwise make the information available for us (by phone, email, etc.). For example, we collect information about you such as your full name, phone number, email address, place of work (company name), position, technology, city, or similar, when you submit information through a form on the website when registering for the event or conference organized by SoftServe. All personal data requested in the form is mandatory and failure to provide this data may make it impossible for us to provide SoftServe services. In cases where it is specifically stated that some data is not mandatory, you are free not to submit this data without any consequences on the availability or the functioning of the services. We may also make photos and/or video with you use during the events and use them as described in “How the information about you is used” section. We may collect your personal data, such as your full name, phone number, email address, place of work (company name), position, coding language, city, or similar, when you submit information through a form on the website when you are applying in order to win a prize at events, which are organized and conducted not by SoftServe. Our services are not directed to children under the age of 18, and we do not knowingly collect personal data from children under the age of 18 without obtaining parental consent. If you are under 18 years of age, then please do not use or access the website at any time or in any manner and do not register for the event.
We will use the information that we collect in order to provide SoftServe services to you i.e. to organize and conduct the event or conference organised by SoftServe, to respond to your comments, questions and concerns. We rely on the contract as a legal basis when processing your information you provide to us, since processing of your personal data is necessary for us to administer the pre-contract and contractual relationship between ourselves and our suppliers/members in connection with the performance of a contract. We will also send you marketing offers and updates about SoftServe, events and webinars announcements and information about vacancies, where we have obtained your consent. We will ask for your consent to process your personal information in order to improve our services, send you marketing material and keep you updated on our events and webinars. If you have consented to receive marketing, you have a right at any time to stop us from contacting you for marketing purposes. You may unsubscribe at any time by following the instructions contained within the email or by sending an email to the address provided in the “Contacting us” section. We can use photos and video we make during event on our website, in social media, press releases, etc, with marketing purposes. We will also process your data based on legitimate interest and send you targeted and appropriate marketing messages including information about products and services, events or other material that will be relevant to your individual interests and process your personal information to make sure we send you only relevant, targeted information. You can opt-out of this at any time by following the instructions contained within the email or by sending an email to the address provided in the Contacting Us section.
If you wish to access or amend any personal data we hold about you, or to request that we delete or transfer any information about you may contact us as set forth in the Contacting Us section. At any time, you may also object to processing of your personal data or ask us to restrict processing of your personal data. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us as set forth in the Contacting Us section. You also have a right to lodge a complaint with data protection authorities.
In addition to SoftServe, in some cases, personal data may be accessible to certain types of persons in charge, involved with the operation of the website or external parties (such as third-party technical service providers, hosting providers, communications agencies) appointed, if necessary, as data processors by SoftServe. These third parties may have access to, or process personal data as part of providing those services for us. Our contracts with them require them to maintain the confidentiality of such information. Your information collected by SoftServe may be stored and processed in the Europe, United States or Ukraine or any other country in which SoftServe or its subsidiaries, affiliates or service providers maintain facilities. SoftServe may transfer information that we collect about you, including personal data, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We will comply with GDPR requirements providing adequate protection for the transfer of personal data from Europe to third parties, in particular, will enter into the standard contractual clauses approved by the European Commission. By submitting your personal data, you agree to this transfer, storing and processing.
We keep your personal data for as long as it is necessary to do so to fulfil the purposes for which it was collected as described above. The criteria we use to determine data retention periods for personal data includes the following: retention in accordance with legal and regulatory requirements. We may retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse.
We endeavour to use appropriate technical and physical security measures to protect your personal data which is transmitted, stored or otherwise processed by us, from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access.