CERTIFICATIONS

HIGHLIGHT OF THE YEAR

Certified associates grew by 17%, reaching 3159 in 2023 from 2688 in 2022. This highlights our ongoing dedication to skill development, emphasizing dynamic growth and a commitment to excellence and talent development in building a workforce prepared for tomorrow's challenges.

17%
3158
Certified associates
total for 2023
2%
1659
Certification
obtained during 2023
12%
1248
Certified associates
during 2023
335
Online proctored
SoftServe-based exam

OBTAINED CERTIFICATIONS PER ISSUER

TOP CERTIFICATIONS 2023

CERTIFICATION REQUEST FORM

This year we introduced a user-friendly HelpDesk certification request form that associates can access through our corporate platform. This form allows associates to input their details, select the required certification, and provide necessary supporting documents.

BENEFITS:

  • Administrative staff spent less time on manual tasks, focusing on higher-value activities
  • Processing time was reduced between 30-40% per request
  • 50% decrease in data entry errors, leading to improved compliance and reduced regulatory risk
  • 100 NPS: associates appreciate the streamlined process, resulting in higher satisfaction and engagement levels

IIBA CERTIFICATION BOOTCAMP. APPLICATION SUPPORT

As we strive for significant quality of our informational services – we reviewed bootcamp materials and supported candidates with certification application process.

10
Candidates supported

BA
RECOMMENDED CERTIFICATIONS UPDATES AND UNIFICATION

Within our fruitful collaboration with BAO, we’ve supported extension and updating BA recommended certifications list.

43
Pages
37
Registrated instructions

PM RECOMMENDED CERTIFICATIONS

To encourage and support our PMs on their professional development we’ve created a space with the most wanted PM certifications overview.

18
Pages
157
Views

KUBERNETES CERTIFICATIONS & THE LINUX FOUNDATION DISCOUNTS

As part of our continuous certification portfolio extending with top-on-market credentials, we’ve created Kubernetes certifications overview page. Due to the high demand for such exams, we’ve built a discount monitoring and sharing approach since August 2023 so that Kubernetes expertise growth became more cost-effective for our engineers, CoE’s, and projects.

HR AND L&D RECOMMENDED CERTIFICATIONS

With recommended HR and L&D certifications we’ve updated certification details, added useful information and a new common vendor – HRPI. Certification interest for L&D and HR directions is rising rapidly.

SALESFORCE PRACTICE TEAM SUPPORT

Throughout our collaboration, we provide constant support for teams’ certifications. The bulk of voucher purchases were completed.

64
Requests processed
46
Associates passed certifications

WORKPLACE LIBRARY

Workplace Library pages encompass a range of information, including recommended certifications for work families, preparation materials, guides, registration instructions, details on the payment process, a dedicated page for TSLs & LPs, and frequently asked questions (FAQs). 

CERTIFICATION INSTRUCTIONS

Instructions has been developed to guide individuals through the registration process for certifications, such as SHRM, ACCA, Scrum.org, Databricks, PBA, CBA (Certified Business Architect) etc.

17
Instructions developed

SOFTSERVE ACADEMY CERTIFICATION

This is a company-based test for checking the knowledge level of trainee & junior specialists. It has also been used for a smooth transfer of SoftServe employees between the departments & confirming the technical level of candidates for a project. 5 most popular directions were updated by the experts: .NET, Java, Web UI, DevOps, Python.

335
Applicants took the tech test and were proctored
73
Candidates successfully passed tech test and english test

HASHICORP

HASHICORP

Our partnership with HashiCorp enabled associates to develop and confirm demanded technical skills on HashiCorp tools.

112
Requests processed
95
Associates passed certifications

VAULT ASSOCIATE CERTIFICATION PREPARATION CURRICULUM HAS BEEN LAUNCHED ON CORNERSTONE