COMPLIANCE PROGRAMS

HIGHLIGHT OF THE YEAR

In 2023, associates saved 10 330 hours for completing the Information Security Awareness Program by having the chance to take an interactive Quiz instead of annual Training.

ISA Quiz provided associates with the opportunity to prove their awareness of Information Security policies and procedures in a faster and more hands-on way.

At SoftServe, compliance trainings are categorized into two groups:

  • Company-wide training courses are essential for educating all associates across the organization on fundamental policies, regulations, and standards that apply universally.
  • Job-specific training courses tailored to specific job profiles. These courses ensure that employees possess specialized knowledge and skills to adhere to industry-specific rules or cater to specific needs.
5
Company-wide
compliance training courses
5
Job-specific compliance
training courses

compliance at softserve workplace library

Have you struggled to understand the difference between various compliance courses? We have compiled a dedicated space with all compliance learning solutions, aiming to help you navigate them with ease. Here, you can find out in what format, how often, to whom exactly each course is related, and which certificates we comply with. 

TEAM COMPLIANCE PERFORMANCE ON POWER BI

The Compliance trainings page on Team’s Learning Performance Power BI dashboard enables Managers to keep an eye on their team’s learning toward compliance.

COMPLIANCE ISSUE REPORTING IN HELPDESK

Compliance request form on Helpdesk for issue reporting is now a single channel for all mandatory trainings-related requests.

FIRST LINE OF DEFENSE: SEASON 3 AND DATA PROTECTION ENTHUSIASTS

Throughout a 10-month campaign, we provided associates with diverse learning formats, moving away from one-time mandatory training. This included interactive video series, Confluence articles, and knowledge-check quizzes, developed in collaboration with the Corporate Data Governance & HR Marketing teams.

25
Articles
22
Videos
345
People with special badges
7000+
Unique users
96
NPS

Additionally, we conducted 5 interviews with individuals who excelled in all three challenging quizzes during the campaign. The aim was to gain insights into their practical application of acquired expertise.

INFORMATION SECURITY AWARENESS QUIZ

This year, Associates had the chance to demonstrate their awareness of Information Security policies through a quicker, hands-on Quiz. Passing the quiz confirms up-to-date knowledge, eliminating the need for a 3-hour training material review.

92%
Associates have taken the quiz 

OCCUPATIONAL HEALTH & SAFETY TRAINING

This 20-minute interactive course gives a lowdown on fire and electrical safety rules in our company and makes us prepared for any workplace emergency.

86%
Associates completed the training course

HIPAA FUNDAMENTALS TRAINING

This year, responding to requests, the critical HIPAA Fundamentals Training was redesigned into a
45-minute interactive course. It offers enhanced learning with engaging visuals, structured content, and a practical assessment. Real SoftServe cases are incorporated for effective examples in handling HIPAA-related breaches.

95%
Of involved associates become HIPAA-certified to maintain HIPAA compliance for our clients