LEARNING PARTNERSHIP

HIGHLIGHT OF THE YEAR

Across divisions, learning engagement rose by 5%, with a notable 6% increase in participation from Senior Associates in Delivery. This growth follows the successful transformation of the Learning Partnership function in early 2023, resulting in more effective leadership training and a better understanding of their needs.

Furthermore, satisfaction with the learning experience in Delivery improved by 3% in 2023. Notably, learners demonstrated a 7% increase in time dedicated to self-directed activities on Udemy Business, indicating a strong commitment to personal development.

Learning Partners improve company capabilities for business success through proactive learning analysis and effective learning management in each business unit.

Learning partners from Ukraine, Poland, Bulgaria

Business units have dedicated learning partner

844

Managers have dedicated learning partner

6736

Associates supported by learning partners

95%

Learning engagement at business units

LEARNING JOURNEY UPDATES

Platform for associates to stay informed about educational news, engage in discussions about the latest trends and ideas, share their learning experiences, and discover the most suitable solutions for their learning needs.

Session

Speakers

1376

Participants

NPS

“I found the SoftServe's learning opportunities guideline to be quite informative. It provided a nice overview of various topics, helping me identify areas for further learning”.

“The training session was truly valuable. I particularly liked the suggested approaches to enhance our skills. I plan to implement these strategies in my work. Thanks for the valuable insights!”.

MAJOR FACTS ABOUT LEARNING PARTNERS 2023

LEARNING NEEDS IDENTIFICATION IN COOPERATION WITH MANAGERS

75%

of learning needs processed by SoftServe University within Planned Approach, global learning management platform, were identified by Learning Partners in Delivery

61%

of learning needs identified by Learning Partners were of team/department level (201 cases)

SOFTSERVE UNIVERSITY PLAN PRIORITIZING AND SHAPE PRODUCT OFFERS

76%

learning needs identified by Learning Partners were covered by SoftServe University throughout the year

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With learning partners involved in the selection of educational solutions, costs for education decrease by 2.5 times compared to normal conditions, as they thoroughly research the need and seek the most appropriate and cost conscious solution.

COUNTRY LEARNING PARTNERS DEFINE AND EXECUTE LOCAL TALENT DEVELOPMENT STRATEGY

5700+

External students have visited local events

4450+

Associates have participated

30+

Local internal projects were implemented